CompTIA A+

Affiliation:
Duration: 3 days

Course Objective :

In this course, you will install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers and digital devices. You will:

  • Install and configure PC system unit components and peripheral devices.
  • Install, configure, and troubleshoot display and multimedia devices.
  • Install, configure, and troubleshoot storage devices.
  • Install, configure, and troubleshoot internal system components.
  • Explain network infrastructure concepts.
  • Configure and troubleshoot network connections.
  • Implement client virtualization and cloud computing.
  • Support and troubleshoot laptops.

Target Audience :

This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification.

Pre – Requisites :

No Pre-Requisite.

Course Outline :

Lesson 1: Hardware Fundamentals

  • Personal Computer Components
  • Storage Devices
  • Mobile Digital Devices
  • Connection Interfaces

Lesson 2: Operating System Fundamentals

  • PC and Mobile Operating Systems
  • PC Operating System Tools and Utilities

Lesson 3: Networking and Security Fundamentals

  • Network Types
  • Network Components
  • Common Network Services
  • Cloud Concepts
  • Security Fundamentals

Lesson 4: Safety and Operational Procedures

  • Basic Maintenance Tools and Techniques
  • Personal and Electrical Safety
  • Environmental Safety and Materials Handling
  • Professionalism and Communication
  • Organizational Policies and Procedures
  • Troubleshooting Theory

Lesson 5: Supporting Display Devices

  • Install Display Devices
  • Configure Display Devices
  • Troubleshoot Video and Display Devices

Lesson 6: Installing and Configuring Peripheral Components

  • Install and Configure Input Devices
  • Install and Configure Output Devices
  • Install and Configure Input/Output Devices
  • Install and Configure Expansion Cards

Lesson 7: Managing System Components

  • Identify Motherboard Components and Features
  • Install and Configure CPUs and Cooling Systems
  • Install Power Supplies
  • Troubleshoot System Components

Lesson 8: Managing Data Storage

  • Identify RAM Types and Features
  • Troubleshoot RAM Issues
  • Install and Configure Storage Devices
  • Configure the System Firmware
  • Troubleshoot Hard Drives and RAID Arrays

Lesson 9: Installing and Configuring Microsoft Windows

  • Implement Client-Side Virtualization
  • Install Microsoft Windows
  • Use Microsoft Windows
  • Configure Microsoft Windows
  • Upgrade Microsoft Windows

Lesson 10: Optimizing and Maintaining Microsoft Windows

  • Optimize Microsoft Windows
  • Back Up and Restore System Data
  • Perform Disk Maintenance
  • Update Software

Lesson 11: Working With Other Operating Systems

  • The OS X Operating System
  • The Linux Operating System

Lesson 12: Customized Client Environments

  • Types of Common Business Clients
  • Custom Client Environments

Lesson 13: Networking Technologies

  • TCP/IP Properties and Characteristics
  • TCP/IP
  • Internet Connections
  • Ports and Protocols
  • Networking Tools

Lesson 14: Installing and Configuring Networking Capabilities

  • Configure Basic Windows Networking
  • Configure Network Perimeters
  • Using Windows Networking Features
  • Install and Configure SOHO Networks

Lesson 15: Supporting Mobile Digital Devices

  • Install and Configure Exterior Laptop Components
  • Install and Configure Interior Laptop Components
  • Other Mobile Devices
  • Mobile Device Accessories and Ports
  • Mobile Device Connectivity
  • Mobile Device Synchronization
  • Troubleshoot Mobile Device Hardware

Lesson 16: Supporting Printers and Multifunction Devices

  • Printer and Multifunction Technologies
  • Install and Configure Printers
  • Maintain Printers
  • Troubleshoot Printers

Lesson 17: Security Threats, Vulnerabilities, and Controls

  • Common Security Threats and Vulnerabilities
  • General Security Controls
  • Mobile Security Controls
  • Data Destruction and Disposal Methods

Lesson 18: Implementing Security Controls

  • Secure Operating Systems
  • Secure Workstations
  • Secure SOHO Networks
  • Secure Mobile Devices

Lesson 19: Troubleshooting System-Wide Issues

  • Troubleshoot PC Operating Systems
  • Troubleshoot Mobile Device Operating Systems and Applications
  • Troubleshoot Wired and Wireless Networks
  • Troubleshoot Common Security Issues
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